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Other High Speed Internet service packages are available that the Lifeline discount may be applied towards.Actual speeds and availability may depend on distance from centrally located servicing equipment, your computer’s performance, phone line conditions, inside wiring at your location, network configurations, speed of websites visited, and other factors.For more information on these programs that may help you afford phone or broadband service, please contact our Customer Experience Center representatives.For South Whidbey and Hat Island please call 360.321.1122, and for Point Roberts, please call 360.945.1122. FCC/1.888.835.5322 (TTY) or visit their website at gov/consumers/guides/lifeline-support-affordable-communications.To receive Lifeline program benefits you must provide documentation for Hat Island Telephone Company to confirm either your participation in one of the qualifying federal programs or your household income to be at or below 135% of the current Federal Poverty Guidelines.A Hat Island Telephone Company Lifeline Service Application Certification & Authorization form must be completed and signed certifying the accuracy of the information you have provided to Hat Island Telephone Company and authorizing the use of some of your information in a national database in order to verify your eligibility and to maintain your eligibility in the Lifeline program.When calling from outside the local area, please call us toll free at 866.548.7760. Lifeline Service Application Certification & Authorization Form | Download WTC Telephone Assistance Program Tariff Sheets | Download HITC Telephone Assistance Program Tariff Sheets | Download The Lifeline program is a governmental assistance program that is limited to one discount per eligible household.You may also contact the Federal Communications Commission at 1.888. Only eligible consumers may enroll in the Lifeline program and the service is non-transferable.
Basic residential local exchange service includes an unlimited number of local and Extended Area Service (“EAS”) minutes.
Please refer to the below table for current residential voice and broadband service charges.
Please note that partial payments made towards your Whidbey Telecom service charges must be first applied towards the balance of charges to pay down the allocated price of the Lifeline residential voice or broadband service.
Prices shown do not include taxes and other applicable charges.
Custom set-up/installation available for an additional charge. We provide High Speed Internet, communication, and technology services to homes and businesses on South Whidbey Island, portions of Greenbank in Central Whidbey Island, and all of Point Roberts and Hat Island.
It’s open to Whidbey Telecom customers, South Whidbey residents, and visitors.